I didn't realize when I ordered the phone it was being shipped from Hong Kong. I assumed it was coming from the East Coast. Description said it was a new phone, in original sealed box with 1 year warranty. I couldn't tell if the phone was brand new. It still had the thin film of plastic over the camera lens but that doesn't say much. The box it arrived in was not sealed and the start-up instructions and box it came in was for a Galaxy S6 plus. That aside, all other accessories in the box were new and original from Samsung, not replacements. The phone was charged and ready to go out of the box. I had to do all of the normal start-up and settings configurations. It is in very good condition, no visible wear. It was shipped via DHL and was expertly packed by the sender in Hong Kong. I really like the phone and had no problems taking to my carrier and getting a new SIM card. Works well, although I am on the ATT network and from what I understand the S6 Active was made exclusively for ATT. Although, the unlocked version will work on other networks. Outside of my shock about where it was shipped from, and the unsealed box for another Galaxy model, I am very please overall. Time will tell but it all seems to be operating beautifully.