I was very skeptical about buying a "renewed " phone from Amazon but after researching several sites and reading all the seller reviews I finally chose one and am not disappointed. This phone (galaxy S20 5g) arrived as promised in perfect condition, protective packaging. The phone was in the box along with a charger ...that does work,and the pamphlet on renewed products. The phone set up was very easy I wirelessly transfered all my data and changed service very easily. Phone was unlocked as promised. I am having a hard time finding a case but its an older model so its ok. Its not the fastest works well and the battery life could be better but it's not bad. It takes beautiful pictures and was a great buy for the price. Do your research and you too can get a good phone for a way better price than other sites and stores.I was pretty hesitant on buying a refurbished phone, because I didn't know what actual condition it was going to be in. Amazon must have very high standards for these companies selling refurbished electronics. My phone came with a fast charging charger and cord, not sure if every seller does this but it was nice to see in the box. After I charged it I put in Verizon sim card from my old phone (Samsung A51), went through the process of setting up the new phone. Samsung makes it very easy to switch everything over from my old phone with the Smart Switch app. I'm absolutely loving my new phone, looks, feels and performs like a brand new phone. And so much faster than my 3 yo A51.If I had to be but picky, the only thing that was slightly annoying was the 28 system updates I had to do to get the new phone up to date. Very minor gripe.Also I'm not sure if this is with all Samsung S20's, but mine is able to run on Verizons 5g Ultra wide network, which is a huge plus I was not expectingI could not wait to review my "new to me" phone I received today. I was concerned about other reviews but.. WOW! Shipping, it came a week early. It's exactly what I ordered and honestly I can't believe I got it at the price I paid. I've tested everything. The phone is in excellent condition. Slight wear where it was kept in a case but barely visible. The screen is exceptional, no scratches. Speakers perform perfectly. I've already checked the compatibility with t-mobile and it is ready to go which is what I wanted. It is a s20 5g not a different version. It's exactly how it was described. I'm taking it to t-mobile tomorrow and I don't anticipate any issues. I received the pink cloud s20. I love it!The phone was packaged very well to minimize any possible damage that might occur during shipping. The phone was in a generic white phone box I guess and was in bubble wrap. It had the plastic film on the display and around the edges. Since I got a Verizon version of the phone, it did not have a micro sd slot - just a slot that only accepted a nano sim card. And a SIM card was not included, but I got one from Verizon for free. What was included was a 15 watt Samsung charger and USB-C cable, and also a SIM card removal tool.It took about an hour 15 mins - give or take - to fully charge the phone. Everything seems to work well from installing apps to updating software. Very happy with the purchase so far.Note: In case anyone is wondering, Verizon installed the nano SIM card for me and did not charge an activation fee probably because I already have an existing phone line and I was just changing a device on that line.This phone came a day ahead of schedule (that was pretty impressive). The phone itself is in excellent condition, with no scratches or damage of any kind. The charger that came with it seems to work well, so far battery life is great, and it charges quickly. The camera is the real reason I bought it, and it doesn't disappoint. The pictures are of excellent quality no matter the lighting. I would definitely recommend this seller, and the phone.I read that the camera over softens faces but when I compared it to my old phone it was MUCH better and shows all my wrinkles which is what I was hoping for since I hardly ever take pictures of faces but I can soften them on my desktop if I ever want to.A great phone worth the price. The device arrived as described and is very good quality. However, the charger that accompanied the phone did not work so i was forced to purchase an additional one.Arrived on time in generic packaging. Battery was dead, I was starting to have doubts. Charged Battery with included charger, no cable. And it has been working great ever since. No problems or issues.Llevo 48 hrs con el Samsung Galaxy S20 y me parece excelente. El producto llegó en una caja genérica con cargadores genéricos, y el teléfono en un excelente estado. La pantalla, batería, costados y parte trasera están impecables. Tenía mis dudas sobre comprar un producto renewed pero ahora altamente lo recomiendo. La salud de la batería es muy buena arriba del 98%.Continuaré usando el producto Durante los tres meses de garantía en caso de tener algún problema lo devolveré. (Aunque francamente dudo que eso llegue a pasar).El aparato llegó como nuevo, sin problemas estéticos.He recibido el modelo S20 5G (SM-G981U1) con 128 GB de almacenamiento y 12 GB de RAM. Mejor que la descripción.Llevo casi un mes usándolo y todo está perfecto. Mi tarjeta SIM de Telcel funcionó sin problemas y acabo de instalar la última actualización de OneUI 4.0.Todo es realmente perfecto, estoy muy contento con esta compra, aunque algunos comentarios me preocuparon un poco al principio.Tal vez tuve suerte, pero estoy muy contento de haber comprado este teléfono a este vendedor y puedo recomendarlo sin dudarlo. 10/10Buen producto, de entiende que es un producto renovado por tanto no esperas accesorios originales. El equipo llego en la fecha establecida, el estado físico del equipo es muy eceptable, con un ligero detalle en el borde inferior izquierdo pero solo si lo evalúas con lupa. Funcionalidad al 100%. La bateria al 95%. Opera con cualquier Carrier, ya que lo he utilizado con dos SIM distintas. Lo recomiendo sin duda. No solo te ahorras una buena cantidad de dinero al comprar un artículo renovado, sino que además apoyas a no generar tantos residuos por este tipo de productos. Es el segundo equipo renewed que adquiero y no decepciona la relación calidad/precio.El producto tenia rayaduras como de un producto en exhibición. Si se agitaba el celular se escuchaba una pieza suelta en la región de la cámara, al usar la cámara el celular se calentaba de manera inusual. El celular llegó sin ser reseteado de fábrica, lo cual tuve que restablecer todos los valores, intentar conectarme y marcaba error los primeros 2 intentos, después pude hacerlo pero el celular se calentó bastante, nunca me había pasado con otro celular. La verdad no me dió confianza y por eso estoy solicitando la devolución de mi dinero. No recomiendo el celular, no puedes usar la cámara! se calienta demasiado y ese ruido, parece que trae una pieza suelta, no sé si lo puedan reparar o de plano ponerlo en la descripción y que la gente sepa si lo quiere compar o no.Es el cuarto mes usando el teléfono y todo estaba de maravilla hasta que hace unos días se descompuso y es imposible repararlo. Primero fui directo a Samsung y me dijeron que no podían repararlo porque no tenía garantía. Después, lo intenté arreglar en un establecimiento particular y me dijo que, además de que ya lo habían abierto y no era a prueba de agua como decía la publicación, nunca iba a quedar del todo bien el celular. En fin, si lo compran sepan que se están arriesgando a quedarse sin celular. Vale mucho la pena si tienes suerte, de lo contrario, opten mejor por uno nuevo.